Refund policy

All sales are NON-REFUNDABLE.  Only store credit will be allowed. 

Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).

You can contact us at info@elevensunset.com. Please note that returns will need to be sent to the following address: PO Box 1673, Red Oak, TX, 75154

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@elevensunset.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.